Sales Policy

Due to the nature of special occasion merchandise no returns, exchanges, or cancellations will be issued for online or in-store purchases. All payments on layaway are also final sale. Please be sure of the size and color before placing your order. In stock dresses are purchased as is and alterations are not included. Special order dresses cannot be cancelled or refunded for any reason once your order has been placed. Items made to custom measurements are a FINAL SALE and cannot be returned or exchanged for any reason.

We do require appointments for in-store shopping. Please call us at 651-635-0050 or email sarah@thepageantshop.net to schedule your appointment.  

The Pageant Shop provides a free layaway program for Evening Gowns. A 25% down payment is required for all in-stock items, special orders require 50% down payment. Payments on a layaway must be made every 30 days after the original purchase date. If your layaway has not been fulfilled after 90 days, the payee’s deposit and past payments will be forfeited and all merchandise will return to the sales floor to be sold to the general public. The layaway must be paid for in its entirety before the wear date or alterations begin. No refunds, returns, or exchanges will be allowed on dresses in layaway, including deposits and all payments received.